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I also had issues with online speed test services (Ookla). I guess the reason everything worked using a VPN was because all my data was encrypted, and Smartbyte couldn't identify the type of traffic, and therefore didn't mess with it. I uninstalled it, and my issue was resolved. Found this thing called Smartbyte and discovered it was capable of tweaking my bandwidth. Using a VPN resolved the issue, but again, this made no sense until I realized what was causing the problem! So I went through all the software on my PC. I tried so many things, but nothing made sense. I could do everything (read, modify, create files on the server), but I couldn't upload files to the server. I was having issues with FileZilla, the FTP client. Malfunctions that don't make any sense, the worst kind! Yeah, Smartbyte creates fatal issues that are not intuitive to fix. I didn't install it, it installed itself! Every time i would uninstall it, a day later it would be back.ugh! I do not know how to keep it from self installing so what I did was go to the 'Services' tab of Windows 10's task Manager and stopped the service 'SmartByte Network services' after doing this i have my full speed back again, and the app doesn't 'restart' itself.

Here's the kicker, a day later the dang application was back and i was getting 100 Mbps again. Just by happenstance I uninstalled the SmartByte app, and lo and behold my speed now gives me 400+ Mbps. i went through 3 different AC cards thinking it was them because my Ipad would always give me a speed of 400Mbps. I have a 400 Mbps connection and 802.11AC wifi and my Inspiron PC would only get 100 Mbps at my ISP's official speedtest site.

If anyone has really fast internet and when you do a speed test you only get 100 Mbps, check to see if Dell has slipped the SmartByte application on to your PC.

It keep saying android test dpc open with